Privacy policy

Privacy Policy

This Privacy Policy describes how Grevora (try-grevora.com) (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from try-grevora.com (the "Service").

1. Information We Collect

To provide you with a seamless shopping experience, we collect information depending on how you interact with us:

  • Purchase Information: When you buy a product on our Site, we collect your name, shipping address, billing address, payment information (processed securely via encrypted payment gateways; we do not store your raw credit card numbers), email address, and phone number.
  • Automated Information: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, and cookies used to improve your shopping experience and optimize our marketing campaigns.

2. How We Use Your Personal Information

We use the collected data to fulfill our commitments and provide quality service:

  • Fulfilling Orders: To process and ship your order, handle payments, and provide you with invoices and order confirmations.
  • Customer Support: To respond to your inquiries via Contact Us, troubleshoot issues, or process returns.
  • Risk & Fraud Prevention: To screen incoming orders for potential risk or fraudulent activities.

3. Sharing Personal Information

We only share your Personal Information with reliable third-party service providers that enable us to operate our store and deliver your products:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Fulfillment & Shipping: To deliver your physical orders to your shipping destination.
  • Compliance with Law: We may share your information to comply with applicable laws and regulations, respond to a lawful subpoena, or protect our rights.

4. Cookies and Behavioral Advertising

Our website uses cookies to track store metrics and run optimized behavioral advertisements via Meta Ads and Google Ads. If you wish to opt out of targeted advertising, you can adjust your preferences directly via your browser settings or standard ad-choice industry platforms (such as the Digital Advertising Alliance).

5. Your Rights (GDPR & CCPA Compliance)

Depending on your residency (such as the European Union or the State of California), you may have specific rights regarding your data, including:

  • The right to request access to the personal data we hold about you.
  • The right to request that your personal information be corrected, updated, or completely erased from our databases.

If you wish to exercise any of these rights, please contact us via Contact Us with the subject line "Data Privacy Request".

6. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our privacy practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, or if you have any questions regarding your data security, please contact us: